Deleting your account and your data
Last updated: June 24, 2026
You can delete your TextDigo account at any time, right from your dashboard. The request is handled automatically by our system, with no manual step.
How to request deletion
- 1
Sign in, then open Settings, Security.
- 2
Click "Delete my account" and confirm.
- 3
That is all. The deletion is scheduled and runs automatically.
What happens next
Right away
Your account is locked
You are signed out immediately and can no longer sign in. The account enters a 7-day waiting period.
For 7 days
Safety period
Your data is kept but inaccessible. This delay protects against an accidental request. You can cancel from the link we email you, or by contacting support.
On day 7
Permanent, automatic deletion
An automated job erases all of your data. This step cannot be undone.
Deletion is permanent. Once the delay has passed, your data can no longer be restored.
Ready to delete your account?
You start the request yourself from your account security settings.
Go to Settings, SecurityData that is erased
Deletion covers your profile, your sign-in credentials, your conversations and messages, your contacts and your connected channels. Some accounting and billing records may be kept longer where the law requires it. They are then isolated and used only for that obligation.
If you sign in with Facebook
When you sign in with Facebook, we only store the identifier, name and email address linked to your account. You can remove TextDigo access from Facebook, under Settings, Apps and Websites. Removing the app also triggers deletion of that data on our side.
A question about your data? Email us at info@textdigo.com